Terms & Conditions

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Our Terms! & Conditions!
Please read carfully our terms listed below...

TERMS & CONDITIONS

 

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern Doneright Hostings relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Disclaimer

All services provided by Doneright Hosting may be used for lawful purposes only. Storage of any information, data or material in violation of any  state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute.

The users of Doneright Hosting agrees to indemnify and hold harmless Doneright Hosting from any claims resulting from the use of service which damages the user or any other party.

Doneright Hosting will not be responsible for any damages your business may suffer. Doneright Hosting makes no warranties of any kind, expressed or implied for service we provide.

Doneright Hosting disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting in delays, no deliveries, wrong delivery, and any and all service interruptions caused by Doneright Hosting. Doneright Hosting reserves the right to change its policies at any time without prior notification.

Payments, refunds & return/cancellation policy

Fees: Payment for Doneright Hosting 

Domain Names

Before you purchase one of our hosting  plans you will also need a domain name, which you will need to purchase seperatly if you do not already have one, you can buy domain names from us or purchase one from an other reputable domain sellers online.

Payments

Payments are for one of our hosting plans as chosen by you the customer.

The payments are automatically taken from the customer’s debit or credit card via PayPal the number one online secure payment gateway. They are reacurring monthly until you cancel your hosting plan (note if you cancel your hosting plan you will loose your website if you have not moved it before hand).

You may cancel your hosting plan at anytime, there is no contract.

 If you wish to cancel your monthly hosting, you should do so before your next monthly payment date. The website will remain online until the preceding monthly payment expires.

Other Services/Web Design

We also offer a web design/setup service. This is a custom build for a customer and is billed seperatly from any hosting packages.

Payments will be taken once an agreement has been made between Doneright Hosting and the customer to proceed with the design and set up of the said customers website.

Payments consist of the initial one time setup fee dependent of your chosen hosting package.

You can cancel your web design service within 5 working days of your first payment but if your site has been fully customized and is up and running and there is no valid excuse as for the cancellation  we have the right to bill you for the work carried out meaning you may only get a partial refund of the initial setup fee. (PLEASE NOTE AFTER 5 DAYS THERE IS NO REFUND OF SETUP FEE)

Delivery/Setup

Your website will be set up and online within 4 weeks of you agreeing and paying for your package and providing the content for your site. It will be accessible using the domain name chosen/available during the setup process (For example, www.yourname.co.uk). A newly-registered or transferred domain name can take up to 72 hours to become fully active.

Moving Your Website

You are free to take your Doneright Hosting website to another host at any time. There will be a charge for moving your site from our system and providing all the required files. The minimum charge is £85 which would cover most basic sites. An extra charge may be levied for more complicated sites. The exact cost for your site will be supplied on request.

Search Engine Optimisation

Like all reputable web design professionals, Doneright Hosting cannot guarantee that our sites will perform well in Google and other search engines or predict how long it will take for a site to get listed and/or to rank well. On initial setup we will do all the usual tweaks etc to help your sites SEO which for most users is fine. But if you need more in depth SEO to gain higher ranks then search the web for a reputable SEO specialist.

Content

Abuse:  Abuse, hate crime etc, are prohibited on Doneright Hosting. Sites that promote any illegal activity or present content that may be damaging to Doneright Hosting or any other services we offer will be terminated and reported to the correct authorities.

Adult Content:  Adult-oriented sites, pornography and sex related content are allowed on our server plans. Child pornography or any other banned materials is strictly prohibited.

Other:  Doneright Hosting does not allow websites with the following content: Racism of any kind including but not limited to color, religion, creed, or any other beliefs. Other content that is prohibited are threats, hate websites, terrorist websites, violent websites, and malicious content.

Mail/Spam

Doneright Hosting will not allow or tolorate spam or unsolicited e-mail, bulk emailing etc of anykind. Users found to be doing this on our servers will have thier accounts terminated straight away. This also applies to sites advertising spam of any kind.

Backup/Security

Doneright Hosting try our a best  to backup customer files and data. However under no circumstance are we liable for the preservation or backup of your files or data.

For liability reason we cannot guarantee that your material will be backed up.

Customers should always maintain a copy of their data.

Customers are responisble for keeping safe thier own passwords for sites and services etc, we are not liable or responsible for this.

Servers

Websites that use a high amount of system resources such as but not limited to CPU time, memory usage, and network resources will be notified in email of such activity to reduce their account to an acceptable level. The customer must then reduce their account to an acceptable level.

Doneright Hosting shall be the sole arbiter of what is considered to be high server usage

We reserve the right to refuse, cancel or suspend service, at our sole discretion

 

24/7/ Support

Our support team are available all day to answer any questions you may have, or for any issues that arise. We also have a 24/7 support ticket system that is checked on a regular basis so we may assist you as soon as possible.

Instant Setup

All our shared hosting plans come with a free instant setup once payment has been received. So you can build your website straight away & if you choose the Wordpress plan the platform & theme are installed for you.

Est. 2006

We have been in hosting & web design since 2006. We pride ourselves in keeping things easy to use so anyone can enjoy a web presence. So no matter what your skill level maybe, we have a soloution for your website needs.